RingDonHome / Connections / RingCentral
Connection
PhoneRingDon with RingCentral
Call forwarding rules or a direct connection. Your extensions stay as they are.
What AI does in RingCentral
- Answers overflow and after-hours calls
- Transfers to extensions
- Logs calls
Integrations that use it
Phone
Every call answered, day and night
Questions
Short answers. Anything else, ask on the contact page and a person replies in a day.
Ask a questionDo I need to move anything?
No. RingCentral stays where it is. RingDon reads and writes there through the official connection and you can revoke access from RingCentral at any time.
What permissions does it need?
Only the scopes for the actions listed on this page. We show you the exact permission screen during the build.
What if I use a different version or plan?
Most plans include the official connection. If yours does not, email notifications from RingCentral are usually enough for the read side.
Your systems stay yours
Nothing to migrate, nothing new to learn. A person is always one step away.
- Week 1: audit
- Weeks 2 and 3: build and test on your cases
- Week 4: live, watched
- Every month: tune