RingDonPhone
Answers every call, schedules and reschedules, gives directions and prep instructions, sends urgent calls to the nurse line.
ExploreHome / Industries / Clinics and hospitals
Clinics and hospitals
A front desk that never puts a patient on hold
AI answers, schedules, checks insurance and types intake forms, with a person one step away.
Explore the workflows
Connected workflows, built around your team and the tools you use.
Less routine work.
More time for your team.
Start with the work that slows your team down. Add other workflows as your operation needs them.
Email inbox
Handles referral emails, records requests and appointment questions, drafts anything clinical for staff review.
ExploreDocuments
Types intake forms, insurance cards and referrals into the record, flags expired coverage before the visit.
ExploreWebsite chat
Lets patients book, ask about hours and insurance, and request records without calling.
ExploreBack office
Sends reminders, recalls overdue patients, follows up on unpaid statements.
ExploreBooking
Patients book, move and cancel visits online, reminders cut no-shows, the waitlist fills cancellations.
ExploreMonitoring
Watches no-show rates, phone wait times and daily spend, and reports every morning.
ExploreFrom the first request to the last update
A day at your
connected desk.
Illustrative examples. Actions depend on connected systems and the rules you approve.
Patient called to move Thursday's visit. Rescheduled to Friday 2:20, reminder updated.
New patient intake form received. 22 fields entered, insurance card flagged as expired, patient texted.
Referral fax read, patient created, appointment offered by text.
After hours call describing chest pain. Transferred to the nurse line immediately.
Connected to your operation
Your tools.
Working together.
- Practice scheduling and EHR calendars
- Intake and consent forms
- Insurance cards and referrals
- Reminder and recall lists
- Billing and patient statements
Connections depend on official integrations, supported access and the notifications your tools provide.
Explore integrationsYour team stays in control
Set the rules.
Keep the final say.
- Choose which actions need approval before they run.
- Route urgent requests to the right person on your team.
- Send uncertain answers to a person for review.
- Review and adjust the workflow with your team.
Before you connect your desk
Short answers. Anything else, ask on the contact page and a person replies in a day.
Ask a questionIs this HIPAA compliant?
The setup uses vendors that sign a Business Associate Agreement and keeps data inside your systems. We review the flow with you before anything goes live.
What about emergencies?
Emergency words trigger an immediate transfer to the number you set, before anything else happens.
Built around your operation
What is slowing
your team down?
Tell us about your tools, your busiest hours and the work you want off your desk.