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Transportation and logistics

Keep freight moving.
Keep your desk clear.

Connect your calls, load offers and paperwork to the systems your dispatch team already uses.

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Explore the workflows
Dispatcher with a headset in front of two route maps at night
After hours. Still connected.

Keep requests moving while your dispatcher focuses on the exceptions.

Less chasing.
More dispatching.

Start with the work that slows your team down. Add other workflows as your operation needs them.

Phone

Answers broker and driver calls 24/7, gives ETAs from tracking, takes load offers and passes hot ones to the dispatcher.

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Email inbox

Reads load offers and rate confirmations, replies with bids from your rules, files every rate confirmation under the right load.

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Documents

Types bills of lading, proofs of delivery, rate confirmations and driver documents into your system, flags expiring licenses and insurance.

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Website chat

Gives shippers a quote request and brokers a tracking answer without a phone call.

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Back office

Invoices delivered loads, sends factoring packets, chases detention and unpaid freight.

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Booking

Not the core here: used for driver onboarding slots and shop appointments for the fleet.

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Monitoring

Watches tracking gaps, missed check calls and daily spend on load boards and APIs.

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From the first check call to the last update

A day at your
connected desk.

Illustrative examples. Actions depend on connected systems and the rules you approve.

  1. Broker called for an ETA. Read from the tracking link, answered in 40 seconds.

  2. Load offer by email. Bid sent from your rate rules, dispatcher notified of the reply.

  3. Rate confirmation received, filed under load 4471, pickup time added to the driver's schedule.

  4. Driver called about a closed receiver. Message sent to the on-call dispatcher, broker emailed.

Connected to your operation

Your tools.
Working together.

  • Load boards and email bids
  • Rate confirmations and bills of lading
  • ELD and tracking links
  • QuickBooks and factoring paperwork
  • Driver applications and expiring documents

Connections depend on official integrations, supported access and the notifications your tools provide.

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Your dispatcher stays in control

Set the rules.
Keep the final say.

  • Choose which bids need approval before sending.
  • Route urgent driver issues to your on-call team.
  • Send uncertain answers to a person for review.
  • Review and adjust the workflow with your team.
How setup works

Before you connect your desk

Short answers. Anything else, ask on the contact page and a person replies in a day.

Ask a question
Can it bid on loads by itself?

It can send bids from rules you set, or draft them for a person to send. Most carriers start with drafts.

Does it work with my load board?

It works with the email and notifications your board already sends you. Nothing is scraped.

Built around your operation

What is slowing
your dispatch team down?

Tell us about your tools, your busiest hours and the work you want off your desk.

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