Terms of Service

Last updated: September 7, 2026
These Terms of Service ("Terms" or "Agreement") constitute a legally binding agreement between you ("you," "your," or "user") and RingDon ("RingDon," "we," "us," "our," or the "Company"), a platform owned and operated by Accordion Investments LLC, governing your access to and use of the website located at ringdon.com, including all subdomains, pages, dashboards, tools, application programming interfaces, AI assistants, booking pages, managed workflows, and all related features, content, data, and services made available through the website (collectively, the "Services"). By clicking to accept these Terms, registering an account, accepting a written service plan, subscribing, or otherwise accessing or using the Services in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, as well as our Privacy Policy and Cookie Policy, which are incorporated herein by reference. If you do not agree to all of these Terms, you are not authorized to use the Services and must immediately discontinue all access and use. We may update these Terms from time to time as described in Section 27 (Changes to These Terms), and material changes are subject to the notice provisions in that Section.
IMPORTANT: These Terms contain a binding arbitration agreement and a class-action waiver in Section 26 that affect your legal rights, including how disputes are resolved. They also contain important limitations on our liability (Sections 18-19), a statement that automated and AI-generated output is not professional advice and requires your review (Section 8), and your obligations for call recording, consent, and messaging compliance (Section 9). Please read them carefully.

1. Eligibility and Acceptance

The Services are intended for business and professional use by individuals who are at least eighteen (18) years of age and have the legal capacity to enter into a binding contract. By using the Services, you represent and warrant that you meet these requirements, that all information you provide is accurate and complete, and that you will use the Services in compliance with these Terms and all applicable local, state, national, and international laws and regulations. If you use the Services on behalf of a company or other legal entity, you represent and warrant that you are authorized to bind that entity to these Terms, and "you" and "your" refer to both you and that entity. You accept these Terms by clicking to accept them during registration, by accepting a written service plan, by subscribing, or by accessing or using the Services. We reserve the right to refuse, suspend, or terminate access to the Services to anyone, for any lawful reason, at our sole discretion.

2. Description of the Services

RingDon is an AI front-desk, booking, and business-workflow platform that configures and operates automated assistants on top of the systems a business already uses, including its telephone line, email inbox, documents, calendar, website chat, back-office tools, and monitoring. The Services include, without limitation, AI voice and messaging assistants, an online booking engine and public booking pages, appointment, customer, staff, and availability management, reminders and confirmations, review requests, account dashboards, integrations with third-party business providers, informational calculators and demonstrations, and, where offered, application programming interfaces. The Services are software and configuration tools. They do not constitute, and are not a substitute for, professional, legal, financial, tax, insurance, medical, or compliance advice, and they do not make RingDon the merchant, employer, healthcare provider, or service provider of any business that uses them. You are solely responsible for the instructions you give an assistant, for the actions you allow it to take, and for your own business decisions.

3. Service Plans, Written Scope, and No Party to Your Customer Relationships

Managed configuration work is defined in a written service plan or order. The exact connections, permitted actions, approval rules, usage limits, responsibilities, deliverables, and acceptance tests are stated in that plan, and work outside it requires a separate written quote or change order. If a written plan conflicts with these general Terms, the written plan controls for that specific engagement. Delivery timelines depend on timely access, complete information, provider approvals, and your review; a delay caused by missing access, changing requirements, or a third party may change the schedule.
RingDon provides software and configuration only and is not a party to any agreement, appointment, transaction, payment, or dispute between you and your customers, staff, or suppliers, or between a customer and a business that uses the Services. We do not guarantee, endorse, or assume responsibility for the performance, conduct, solvency, licensing, or legitimacy of any business, staff member, customer, or counterparty. Any such dealing is solely between those parties, at their own risk. You release the Released Parties (as defined in Section 19) from any claim arising out of any dealing or dispute between you and any other user, customer, or third party.

4. User Accounts

  • Certain features require registration. You agree to provide accurate, current, and complete information and to keep it updated.
  • You are solely responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account, whether or not authorized by you.
  • You agree to notify us immediately through our contact page of any unauthorized use of your account or any other breach of security.
  • You may not share, sell, transfer, or sublicense your account or access credentials, or permit any other person to access the Services through your account, without our written consent. Each person should use an individual account unless we provide another arrangement in writing.
  • Business accounts may create staff records and grant staff access to a workspace; you remain responsible for the access you grant and for removing it promptly when it is no longer needed.
  • We may suspend, disable, or terminate your account at any time, with or without notice, if we believe you have violated these Terms or engaged in fraudulent, abusive, or unlawful activity, or to protect the Services or other users.

5. Subscriptions, Fees, Payments, Auto-Renewal, and Cancellation

Paid Services and disclosure. Certain Services are offered on a paid, subscription, setup-fee, or usage basis. The applicable fees, billing frequency, recurring charge amount, renewal term, and features are disclosed clearly and conspicuously in the written plan or at the point of purchase before you complete your purchase, and you provide affirmative consent to those terms, including any automatic renewal, at that time.
Setup fees and usage charges. Setup fees are due before configuration work begins and are not refundable once work has started. Monthly service is billed in advance. Third-party provider usage, including telephony minutes, text messages, AI processing, and number rental, is additional unless the written plan states otherwise, and may be billed in arrears after the provider reports it.
Billing. Payments are processed by our third-party payment processor. You authorize us and our payment processor to charge your selected payment method for all applicable fees, taxes, and recurring subscription charges, on the recurring billing cycle disclosed at purchase, until your subscription is cancelled.
Automatic renewal. Unless you cancel before the end of the then-current billing period, your subscription automatically renews for successive periods of the same length at the then-current price, and your payment method is charged on each renewal date.
How to cancel ("click to cancel"). You may cancel your subscription at any time through your account settings on the Services or by contacting us through our contact page, using a method at least as simple as the method you used to subscribe. Cancellation takes effect at the end of the current paid billing period; you will retain access until then and will not be charged for any subsequent period. Either party may end a month-to-month managed service with thirty (30) days written notice unless the written plan states a different term.
Refunds. Except where required by applicable law or expressly stated otherwise, fees already paid are non-refundable, and there are no refunds or credits for partial periods, unused features, or downgrades; cancellation will, however, stop all future charges as described above. Nothing in these Terms limits any non-waivable cancellation or refund right you may have under applicable law, including the California Automatic Renewal Law and similar state laws.
Price and plan changes. We may change pricing, plans, and features. For recurring subscriptions, any increase in the recurring fee will take effect only after we provide advance notice as required by applicable law, together with information on how to cancel, and will apply on your next billing cycle unless you cancel beforehand. Where required by law, we will also send renewal reminders.
Usage limits and spending controls. Configured alerts and caps are operational safeguards, not guarantees that a third-party provider will stop billing at an exact amount. Usage may be delayed, rounded, shared across services, or reported after processing. The written plan identifies the available limits and the action taken when a limit is reached. You remain responsible for provider charges incurred through accounts you own.
Taxes and non-payment. You are responsible for all taxes, chargebacks, bank fees, and payment-processing fees associated with your use of paid Services, other than taxes based on our net income. Failure to pay any amount when due may result in suspension or termination of your access after notice.

6. Permitted Use and License Restrictions

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for your internal business and professional purposes during the applicable service period. This license does not include, and you agree not to:
  • modify, adapt, translate, reverse engineer, decompile, disassemble, or create derivative works based on the Services or any content thereon;
  • use any robot, spider, scraper, crawler, bot, data-mining tool, or other automated or manual process to access, retrieve, index, copy, harvest, or "scrape" data from the Services, or to systematically extract, download, or store data, except through interfaces and within limits we expressly authorize in writing;
  • reproduce, redistribute, republish, sell, resell, license, sublicense, lease, rent, transfer, or otherwise commercially exploit any portion of the data, content, prompts, workflows, or materials available on the Services without our prior written consent;
  • use the Services, or any data or output obtained from them, to build, train, populate, or operate a competing or similar product, service, dataset, or model, or to compete with RingDon;
  • access or use the Services in any manner that could disable, overburden, damage, or impair the Services or any connected server, network, or system, or that exceeds reasonable request volumes;
  • attempt to gain unauthorized access to any portion of the Services, other accounts, or any systems or networks connected to the Services, by hacking, credential mining, prompt injection, or any other means;
  • circumvent, disable, or interfere with security, authentication, rate-limiting, spending-control, or access-control features of the Services, or test their vulnerabilities without our prior written permission;
  • frame, mirror, or incorporate any part of the Services into any other website, application, or service without our express prior written permission; or
  • use the Services in violation of any applicable law, regulation, or these Terms.
We reserve the right to take any action we deem appropriate to enforce these restrictions, including blocking IP addresses, throttling or revoking access, suspending or terminating accounts, and pursuing all available legal and equitable remedies.

7. Developer API

If we make an application programming interface (the "API") available to you, your use of the API is subject to these Terms and to any additional API documentation, rate limits, quotas, and plan terms we publish, all of which are incorporated by reference. You must keep your API keys and credentials confidential and are responsible for all activity that occurs under your keys. You agree not to exceed, evade, or circumvent published rate limits or quotas; not to resell, redistribute, sublicense, or provide the API or its output to any third party except as expressly permitted; not to use the API to build a competing product or to scrape or bulk-export data outside the API's intended use; and not to use the API, or any data obtained through it, for any purpose prohibited by these Terms. We may monitor, throttle, suspend, or revoke API access, and may change or discontinue the API, at any time, including for actual or suspected misuse.

8. AI Assistants, Automated Output, and Human Review

The Services use artificial-intelligence models, speech recognition, text generation, and automation supplied by us and by third-party providers. AI systems can produce incomplete, incorrect, outdated, or unexpected results, can misunderstand a caller or a document, and can be influenced by the instructions and content they are given. The Services are designed around written instructions, tests, permitted actions, usage limits, logs, and handoff rules, but no automated result is guaranteed to be accurate, complete, or suitable for any purpose.
No professional advice. Assistant responses, transcripts, summaries, document extractions, calculators, demonstrations, and other automated output are provided for general business purposes only and are not legal, financial, tax, accounting, insurance, medical, employment, or other professional advice, and must not be presented to your customers as such. Regulated advice and regulated decisions require a qualified human and a lawful process.
Your review obligations. You are responsible for deciding which actions require human approval and for reviewing output that affects money, contracts, legal rights, safety, healthcare, employment, or commitments to your customers. Unless a written plan specifically authorizes it, actions involving payment, refunds, binding commitments, or regulated advice are prepared for human review rather than completed automatically. You are responsible for maintaining current handoff contacts, monitoring approval queues, exception notices, usage reports, and action logs, and keeping a workable fallback process if an assistant or provider is unavailable.

9. Calls, Recording, Messaging, and Communications Compliance

If you enable voice, text, or email features, you are solely responsible for complying with every law that applies to those communications, including federal and state wiretap and call-recording laws (including all-party consent states), the Telephone Consumer Protection Act and state telemarketing laws, do-not-call requirements, the CAN-SPAM Act, carrier registration and messaging requirements such as A2P 10DLC, and any applicable rules on disclosing the use of an automated or artificial voice.
You must provide the notices, disclosures, consent capture, and opt-out procedures your use requires, including telling callers, customers, and staff about AI use, monitoring, recording, and data processing where required, and honoring stop and unsubscribe requests promptly. You determine which numbers, lists, and contacts a workflow may use and you represent that you hold the necessary rights and consents for them. Recording, transcription, and retention settings for each workflow are defined in the written plan.
RingDon may suspend, throttle, or disable any communication workflow that appears unlawful, abusive, deceptive, or likely to harm recipients, or that a telephony, messaging, or model provider requires us to stop, with or without prior notice.

10. Your Data, Our Role, and Prohibited Uses

You retain ownership of the information, instructions, business content, customer records, and materials you provide or connect. You grant RingDon a limited, non-exclusive license to host, copy, transform, transmit, and process them solely as needed to provide, secure, support, and improve the Services for you, and as further described in our Privacy Policy. You represent and warrant that you have the rights, permissions, and lawful basis needed to provide that information and to authorize each connection you enable, and that you will grant a workflow only the permissions it actually needs.
Where the Services process information about your customers on your behalf, you are responsible for determining what data is collected, for the notices and consents given to those individuals, and for responding to their requests, and we act on your documented instructions as described in the Privacy Policy and any separate data-processing agreement.
RingDon is not a consumer reporting agency as defined by the federal Fair Credit Reporting Act, 15 U.S.C. 1681 et seq. ("FCRA"), or any comparable state law, and nothing produced by the Services is a "consumer report" or "investigative consumer report." You agree that you will not use, and will not permit any third party to use, the Services or any output from them as a factor in establishing any individual's eligibility for credit, insurance, employment, housing or tenancy, or for any other FCRA-regulated purpose. You must not submit Social Security numbers, full payment card or bank account numbers, biometric identifiers, or health, medical, or other special categories of sensitive data through a public contact form or public booking page, and a workflow that necessarily involves regulated data may begin only after the written plan identifies the data, the purpose, the safeguards, and any agreement required by law. We may suspend or terminate access for any actual or suspected prohibited use.

11. Booking, Appointments, Deposits, and Payments

A business using RingDon booking tools controls its own services, staff, availability, prices, deposits, cancellation and no-show rules, customer notices, and fulfillment. RingDon provides software and does not become the merchant, employer, healthcare provider, or service provider shown on a booking page, and does not guarantee that any appointment will be honored. Customer disputes about an underlying appointment, service, price, refund, or outcome belong to that business, and the business is responsible for the accuracy of everything it publishes on its booking page.
Where deposits or other payments are collected, processing is performed by the payment provider the business connects, under that provider's own terms. RingDon does not hold customer funds, does not act as a payment processor or money transmitter, and does not store full payment card numbers. Records of an offer, package, membership, gift balance, or payment marked as received in the workspace are bookkeeping entries made by the business and are not confirmation by RingDon that funds were received.

12. User-Generated Content and Reviews

The Services allow registered users and, where a business enables it, verified customers to post reviews, ratings, replies, comments, and other content (collectively, "User Content"). You retain ownership of your User Content, but by submitting it you grant RingDon a perpetual, irrevocable, worldwide, royalty-free, non-exclusive, sublicensable, and transferable license to use, host, store, reproduce, modify, adapt, publish, translate, display, distribute, and otherwise exploit your User Content in connection with the Services and our business. You represent and warrant that you own or have all necessary rights to your User Content, that it is truthful and based on genuine experience, and that it does not violate any law or the rights of any third party, including intellectual property, privacy, publicity, and contractual rights, and is not defamatory, fraudulent, harassing, or otherwise objectionable.
Consistent with the federal Consumer Review Fairness Act, nothing in these Terms restricts, prohibits, or penalizes your ability to post honest reviews or truthful assessments of your genuine experiences, including experiences with RingDon; we take only the license described above and do not claim ownership of your reviews. A business may reply to a review and may hide a review only for the reasons its moderation controls describe, and must not solicit, incentivize, or publish fake or manipulated reviews.
RingDon does not endorse, adopt, verify, or guarantee any User Content, which reflects the views of the individual user and not of RingDon. As a provider of an interactive computer service, RingDon is entitled to the protections of Section 230 of the Communications Decency Act and other applicable law with respect to third-party content. We may, but are not obligated to, monitor, moderate, edit, decline to post, or remove any User Content at our sole discretion, including content we believe violates these Terms. You are solely responsible and liable for your User Content, and you agree to indemnify the Released Parties (as defined in Section 19) against any claim arising from it.

13. Prohibited Conduct

You agree that you will not use the Services in any manner that:
  • is unlawful, fraudulent, deceptive, defamatory, libelous, harassing, abusive, threatening, obscene, or otherwise objectionable;
  • infringes or misappropriates any patent, trademark, copyright, trade secret, right of publicity, privacy, or other proprietary right;
  • impersonates any person or entity, including any RingDon representative, or misrepresents your affiliation with any person or entity, or configures an assistant to deny that it is automated where the law requires disclosure;
  • posts false, manipulated, incentivized, fake, or bad-faith reviews or ratings, including reviews of your own business or of competitors that you know to be untrue;
  • sends unlawful, unsolicited, or deceptive calls, text messages, or email, or contacts individuals who have opted out;
  • interferes with or disrupts the Services or any connected servers or networks, or transmits any virus, worm, trojan horse, or other malicious code;
  • collects or harvests information about other users, customers, or businesses, or extracts data at scale;
  • circumvents or attempts to circumvent any access, security, spending, or usage limitation; or
  • violates any applicable law or regulation or these Terms.
We reserve the right to investigate suspected violations and to take any action we deem appropriate, including removing content, suspending or terminating accounts, blocking access, and cooperating with or reporting to law enforcement.

14. Intellectual Property Rights

The Services and all content, design, layout, look and feel, text, graphics, logos, icons, images, software, source code, databases, data compilations, workflow templates, prompts, configurations, documentation, and the selection, arrangement, and organization of content (collectively, the "RingDon Content") are the exclusive property of Accordion Investments LLC, RingDon, or their licensors and are protected by United States and international copyright, trademark, patent, trade-secret, and other intellectual-property laws. The "RingDon" name and logo and all related marks are trademarks of Accordion Investments LLC; you may not use them without our prior written permission. Except as expressly permitted in these Terms, you may not copy, reproduce, modify, distribute, display, perform, create derivative works from, republish, store, transmit, sell, or otherwise exploit any RingDon Content without our prior written consent. These Terms grant a limited right to use the Services during the applicable service period and transfer no ownership.

15. Feedback

If you submit ideas, suggestions, feature requests, or other feedback about the Services, you grant RingDon a perpetual, irrevocable, worldwide, royalty-free, fully paid-up, sublicensable, and transferable license to use, implement, and otherwise exploit that feedback for any purpose, without any obligation, attribution, or compensation to you, provided that we will not publicly identify you as its source without your permission.

16. Confidentiality

Each party may receive non-public business, technical, operational, or customer information from the other. The receiving party will use reasonable care to protect it, will use it only for the engagement, and will disclose it only to people and providers who need it and are subject to appropriate obligations. These obligations do not apply to information that is or becomes public without breach, was already lawfully known, is independently developed without use of the disclosing party's information, or is lawfully received from another source, and do not prevent a disclosure required by law, provided the receiving party gives notice where legally permitted.

17. Copyright Policy and DMCA Notices

We respect intellectual-property rights and respond to notices of alleged copyright infringement under the Digital Millennium Copyright Act ("DMCA"), 17 U.S.C. 512. If you believe that content on the Services infringes your copyright, please send a written notice to our designated agent containing: (a) your physical or electronic signature; (b) identification of the copyrighted work claimed to have been infringed; (c) identification of the material that is claimed to be infringing and its location on the Services; (d) your contact information (address, telephone number, and email); (e) a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; and (f) a statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or are authorized to act on the owner's behalf. Send notices through our contact page with the subject "DMCA Notice." We will respond as required by the DMCA, including by removing or disabling access to allegedly infringing material, and the affected user may submit a counter-notification as permitted by law. We will, in appropriate circumstances and at our discretion, terminate the accounts of users who are repeat infringers.

18. Disclaimer of Warranties

THE SERVICES AND ALL CONTENT, DATA, ASSISTANT OUTPUT, TRANSCRIPTS, SUMMARIES, CALCULATORS, TOOLS, AND MATERIALS AVAILABLE ON OR THROUGH THE SERVICES ARE PROVIDED STRICTLY ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, RINGDON AND ACCORDION INVESTMENTS LLC DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, RELIABILITY, TIMELINESS, AVAILABILITY, AND FREEDOM FROM VIRUSES OR HARMFUL COMPONENTS. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT DEFECTS WILL BE CORRECTED, THAT ANY CALL, MESSAGE, BOOKING, REMINDER, OR INTEGRATION WILL BE DELIVERED OR COMPLETED, OR THAT ANY AUTOMATED OUTPUT WILL BE ACCURATE, COMPLETE, CURRENT, OR SUITABLE FOR YOUR PURPOSE. WE DO NOT GUARANTEE ANY PARTICULAR BUSINESS RESULT. YOUR USE OF THE SERVICES AND ANY RELIANCE ON ANY OUTPUT IS AT YOUR OWN SOLE RISK. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM RINGDON OR THROUGH THE SERVICES, CREATES ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

19. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL RINGDON, ACCORDION INVESTMENTS LLC, OR THEIR RESPECTIVE OWNERS, OPERATORS, OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, AGENTS, LICENSORS, SUPPLIERS, AFFILIATES, SUCCESSORS, OR ASSIGNS (COLLECTIVELY, THE "RELEASED PARTIES") BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, INCOME, GOODWILL, BUSINESS, CONTRACTS, APPOINTMENTS, CUSTOMERS, OR DATA, ARISING OUT OF OR IN CONNECTION WITH: (A) YOUR ACCESS TO, USE OF, OR INABILITY TO USE THE SERVICES; (B) ANY CONDUCT OR CONTENT OF ANY USER, CUSTOMER, OR THIRD PARTY, INCLUDING ANY REVIEW; (C) ANY AUTOMATED OR AI-GENERATED OUTPUT, TRANSCRIPT, SUMMARY, OR ACTION, INCLUDING ANY ERROR, INACCURACY, OMISSION, MISSED CALL, MISSED MESSAGE, OR INCORRECT BOOKING; (D) ANY DECISION MADE OR ACTION TAKEN, OR NOT TAKEN, IN RELIANCE ON THE SERVICES; (E) ANY ACT OR OMISSION OF A THIRD-PARTY PROVIDER, INCLUDING TELEPHONY, MESSAGING, MODEL, CALENDAR, EMAIL, HOSTING, AND PAYMENT PROVIDERS; (F) ANY UNAUTHORIZED ACCESS TO YOUR DATA; OR (G) ANY INTERRUPTION, SUSPENSION, OR TERMINATION OF THE SERVICES. IN NO EVENT SHALL THE AGGREGATE LIABILITY OF THE RELEASED PARTIES ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS (US $100.00) OR THE TOTAL AMOUNT YOU PAID TO RINGDON IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITATIONS APPLY TO ANY THEORY OF LIABILITY, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR OTHERWISE, AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY FOR FRAUD, GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. SOME JURISDICTIONS DO NOT ALLOW CERTAIN EXCLUSIONS OR LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU, IN WHICH CASE LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.

20. Indemnification

You agree to indemnify, defend, and hold harmless the Released Parties from and against any and all claims, actions, suits, proceedings, investigations, liabilities, damages, losses, costs, penalties, fines, and expenses (including reasonable attorneys' fees, court costs, and costs of investigation) arising out of, relating to, or resulting from: (a) your access to or use of the Services or any activity under your account; (b) your breach or alleged breach of these Terms or any representation or warranty herein; (c) your violation of any applicable law, statute, rule, regulation, or treaty, including the communications and recording obligations in Section 9 and the prohibited-use restrictions in Section 10; (d) your infringement or alleged infringement of any intellectual property, privacy, publicity, or other right of any person or entity; (e) any User Content, instruction, or information you submit, or any content an assistant produces under instructions you provided; (f) your negligent, reckless, or willful misconduct; or (g) any dispute between you and any customer, staff member, or third party arising out of or relating to the Services. We reserve the right, at your expense, to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense and not to settle any such matter without our prior written consent. This obligation survives termination of these Terms and your account.

21. Third-Party Links, Services, and Integrations

The Services may contain links to, or integrations with, third-party websites, services, or resources, including telephony and messaging carriers, artificial-intelligence model providers, email and calendar providers, document and accounting tools, payment processors, hosting and security providers, and advertisers. These links and integrations are provided for convenience and function only and do not imply our endorsement or any association with their operators. Your use of a connected provider remains subject to that provider's own terms, pricing, limits, and availability. We have no control over, and assume no responsibility or liability for, the content, accuracy, privacy practices, terms, products, services, outages, policy changes, rejected accounts, changed interfaces, or availability of any third party, although we will provide reasonable assistance within the agreed service scope. Any dealings you have with third parties found on or through the Services are solely between you and the third party, at your own risk.

22. Termination

We may, in our sole discretion, at any time and for any reason or no reason, with or without notice or liability, suspend, restrict, or terminate your access to all or any part of the Services, disable your account, or discontinue the Services or any feature. Reasons may include breach of these Terms, a security risk, unlawful or abusive use, a provider requirement, a request by you, a request or order by a governmental authority, technical issues, non-payment, or extended inactivity. Where practical, we will provide notice and an opportunity to resolve the issue. Upon termination, your right to use the Services immediately ceases, integrations are disabled in an orderly manner, and your data is returned or deleted as described in the applicable written plan and our Privacy Policy. Fees already earned and provider charges remain due. All provisions of these Terms that by their nature should survive termination, including ownership provisions, warranty disclaimers, indemnification, limitations of liability, and dispute-resolution provisions, shall survive. We shall not be liable to you or any third party for any suspension, termination, or deletion of your account or content.

23. Electronic Communications and Consent

By using the Services, you consent to receive communications from us electronically, including by email, through your account, or by other electronic means, and you agree that all agreements, notices, disclosures, receipts, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing. You consent to the use of electronic records and electronic signatures under the federal Electronic Signatures in Global and National Commerce Act (E-SIGN) and applicable state law (including Florida's Uniform Electronic Transaction Act), and you agree that your electronic acceptance of these Terms, for example by clicking "I agree," creating an account, accepting a written plan, or subscribing, constitutes your signature and your binding agreement to these Terms. You may withdraw your consent to electronic communications by contacting us, but doing so may prevent you from using all or part of the Services.

24. Export Controls and Sanctions Compliance

You represent and warrant that you are not located in, organized under the laws of, or ordinarily resident in any country or territory subject to comprehensive U.S. economic sanctions or embargoes; that you are not identified on any U.S. government list of prohibited or restricted parties, including the U.S. Treasury Department's Office of Foreign Assets Control (OFAC) Specially Designated Nationals and Blocked Persons list; and that you will not access or use the Services in violation of any applicable U.S. export-control, economic-sanctions, or anti-money-laundering law. You agree not to use, export, or re-export the Services, or any data obtained through them, in violation of such laws.

25. Governing Law and Jurisdiction

These Terms and any dispute, claim, or controversy arising out of or relating to these Terms or the Services, including their breach, termination, enforcement, interpretation, or validity, are governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict-of-law principles. Subject to Section 26, any legal suit, action, or proceeding shall be instituted exclusively in the state or federal courts located in the State of Florida, and you irrevocably submit to the exclusive personal jurisdiction and venue of such courts and waive any objection based on inconvenient forum. The prevailing party in any action arising out of these Terms shall be entitled to recover its reasonable attorneys' fees and costs, to the extent permitted by law.

26. Dispute Resolution; Binding Arbitration; Class-Action Waiver

PLEASE READ THIS SECTION CAREFULLY, AS IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO GO TO COURT AND TO BRING OR PARTICIPATE IN A CLASS ACTION.
Informal resolution first. In the event of any dispute, claim, or controversy arising out of or relating to these Terms or the Services, you agree first to attempt to resolve it informally by contacting us through our contact page with a written description of the dispute and your requested resolution. The parties will negotiate in good faith for at least thirty (30) days from receipt before commencing arbitration.
Binding arbitration. If the dispute is not resolved informally, you and RingDon agree that any such dispute shall be resolved exclusively through final and binding arbitration administered by the American Arbitration Association (AAA) or, by mutual agreement, JAMS, under the administrator's then-current consumer (or applicable commercial) arbitration rules, conducted in or seated in the State of Florida, in English, before a single arbitrator, rather than in court, except that either party may bring an individual action in small-claims court, or seek injunctive or other equitable relief in a court of competent jurisdiction to protect its intellectual property or confidential information. The Federal Arbitration Act governs the interpretation and enforcement of this Section. Questions of arbitrability and the validity, scope, or enforceability of this arbitration agreement are delegated to the arbitrator. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
Class-action and jury-trial waiver. To the maximum extent permitted by law, you and RingDon agree that each may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding, and that the arbitrator may not consolidate more than one person's claims or preside over any form of representative or class proceeding. YOU AND RINGDON WAIVE ANY RIGHT TO A TRIAL BY JURY. If this class-action or jury-trial waiver is found unenforceable as to any claim, that claim shall be severed and resolved in court, while the remaining claims proceed in arbitration.
Your right to opt out of arbitration. You may opt out of this arbitration agreement and class-action waiver by sending written notice of your decision to opt out through our contact page with the subject "Arbitration Opt-Out" within thirty (30) days after you first accept these Terms. The notice must include your name and the email address associated with your account. If you opt out, neither you nor RingDon will be required to arbitrate, and disputes will be resolved in the courts identified in Section 25. Opting out of arbitration has no effect on any other provision of these Terms.

27. Changes to These Terms

We may amend, modify, update, or replace these Terms from time to time as the product, our providers, or the law change. If we make changes, we will post the revised Terms on this page and update the "Last updated" date. For material changes, we will provide reasonable advance notice through the Services or by email to the address associated with your account before the changes take effect. Your continued use of the Services after the effective date of the revised Terms, following such notice where required, constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Services, and you may cancel any subscription as described in Section 5. The version of these Terms in effect at the time a dispute arises governs that dispute.

28. Waiver and Severability

No waiver by RingDon of any term or condition shall be deemed a further or continuing waiver of such term or any other term, and any failure to assert a right or provision shall not constitute a waiver. A waiver is effective only if in writing and signed by an authorized representative of RingDon. If any provision of these Terms is held invalid, illegal, void, or unenforceable by a court or tribunal of competent jurisdiction, that provision shall be eliminated or limited to the minimum extent necessary so that the remaining provisions continue in full force and effect, and the invalidity in one jurisdiction shall not affect validity in any other.

29. Entire Agreement

These Terms, together with our Privacy Policy, Cookie Policy, any applicable written service plan or order, and any other legal notices or agreements published on the Services, constitute the sole and entire agreement between you and RingDon regarding the Services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, written or oral, regarding the Services. Any additional or conflicting terms you propose are expressly rejected and have no force or effect.

30. Assignment

You may not assign, transfer, delegate, or sublicense any of your rights or obligations under these Terms without our prior written consent, and any attempted assignment in violation of this section is null and void. We may freely assign, transfer, or delegate our rights and obligations, including in connection with any merger, acquisition, reorganization, financing, or sale of assets, without restriction or notice. These Terms bind and inure to the benefit of the parties and their permitted successors and assigns.

31. Force Majeure

RingDon shall not be liable for any failure or delay in performing its obligations where such failure or delay results from circumstances beyond its reasonable control, including acts of God, natural disasters, epidemics or pandemics, war, terrorism, civil unrest, government orders or changes in law, labor disputes, power outages, internet or telecommunications failures, cyberattacks, denial-of-service attacks, hacking, and failures of third-party providers (including hosting, CDN, DNS, telephony, messaging, model, data, and payment providers). During any such event, our obligations are suspended for the duration of the event.

32. Notices

We may provide notices to you by email to the address associated with your account, by posting within the Services, or by other reasonable means; such notices are deemed given when sent or posted. You may provide notices to us through our contact page or by mail to RingDon, operated by Accordion Investments LLC. A legal notice should include your name, organization, the account email if applicable, the subject of the notice, and a reliable way to reply. It is your responsibility to keep your account email address current.

33. Miscellaneous

These Terms do not create any agency, partnership, joint venture, employment, or franchise relationship between you and RingDon. There are no third-party beneficiaries to these Terms. Section headings are for convenience only and do not affect interpretation. The words "including" and "include" mean "including without limitation." If there is any conflict between these Terms and any other document published on the Services regarding the same subject matter, these Terms control unless the other document expressly states otherwise, except that an accepted written service plan controls for the specific engagement it describes.

34. Contact Us

If you have any questions, concerns, or feedback regarding these Terms, or if you need to report a violation, please contact us through our contact page and choose "Legal notice" so the request reaches the correct team.
RingDon, operated by Accordion Investments LLC
Contact: ringdon.com/contact
Related policies: Privacy Policy and Cookie Policy
These Terms of Service were last updated on September 7, 2026.