Privacy Policy

Last updated: September 7, 2026

This Privacy Policy ("Policy") describes how RingDon ("RingDon," "we," "us," "our," or the "Company"), a platform owned and operated by Accordion Investments LLC, collects, uses, discloses, retains, and protects information when you access, browse, register for, or otherwise use the website located at ringdon.com, including all subdomains, pages, dashboards, tools, application programming interfaces, mobile or web applications, AI assistants, booking pages, and all related features, content, data, and services made available through the website (collectively, the "Services"). This Policy applies to all visitors, users, registered members, account holders, subscribers, business clients, staff members, and any other persons who access or use the Services in any capacity, including customers who interact with a business through a RingDon-powered call, message, or booking page (collectively, "you" or "users"). By accessing or using the Services in any manner, including visiting, browsing, registering an account, submitting a contact or demo form, configuring an assistant, posting a review, subscribing to a paid plan, or interacting with any feature, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy in its entirety. If you do not agree to this Policy, you must immediately discontinue all use of the Services. This Policy is incorporated into and forms part of our Terms of Service. Capitalized terms not defined herein have the meanings given to them in the Terms of Service. We reserve the right to modify this Policy at any time, and your continued use of the Services following any modification constitutes your acceptance of the revised Policy.

1. Scope and Applicability

This Policy governs the collection and use of information through the Services, including data gathered through web pages, account dashboards, booking pages, API calls, telephone calls, voice assistants, email communications, text messages, and other electronic communications between you and the Services. This Policy does not apply to information collected by any third party, including any application, website, or content (including advertising) that may link to, integrate with, or be accessible from the Services. We encourage you to read the privacy policy of every website and service you use. The Services are operated from the United States of America and are intended primarily for business users, including business owners, managers, front-desk and reception staff, schedulers, service professionals, and the customers who contact those businesses, located in the United States and Canada. If you access the Services from outside the United States, your information will be transferred to, stored in, and processed in the United States, where data protection and privacy laws may differ from and may be less protective than those of your jurisdiction. By using the Services, you expressly consent to the transfer of your information to, and the processing of your information in, the United States in accordance with this Policy.

2. Information We Collect

We collect several categories of information from and about users of the Services:

2.1 Information You Provide Directly. Information you provide when you register an account, subscribe to a paid plan, complete your profile, request a demo, contact us, or use interactive features, including: your full name, email address, telephone number, company or business name, job title or role, mailing or business address, website, business hours, services and prices, staff names and availability, and the operational details you choose to give an assistant so that it can answer on your behalf. When you create an account, we collect your email address and a password, which is stored exclusively as a one-way cryptographic hash (bcrypt) with an appropriate computational cost factor; we never store, log, or have access to your plaintext password.

2.2 Billing and Payment Information. If you purchase a paid subscription or other paid Service, payment is processed by our third-party payment processor, Stripe, Inc. Card numbers and full financial account details are collected and processed directly by the payment processor under its PCI-DSS-compliant environment and are not stored on our servers. We may retain limited billing records such as your name, billing email, plan, transaction identifiers, the last four digits of a payment card, and invoice history for accounting, tax, fraud-prevention, and dispute-resolution purposes.

2.3 User-Generated Content. When you post a review, rating, comment, report, or other content about a business, an appointment, or a service provider, we collect that content together with metadata such as the associated account, timestamp, and IP address.

2.4 Call, Message, and AI Assistant Data. If a business enables voice or messaging features, the Services process the caller's or sender's telephone number, the date, time, and duration of the interaction, call audio and recordings where recording is enabled, transcripts, text and chat messages, email content and attachments routed to an assistant, the assistant's instructions and business knowledge, the actions the assistant is permitted to take, handoff decisions, and action logs. Call audio, recordings, and transcripts may contain information a caller chooses to speak, and are collected only in the configuration agreed with the business and only where the recording notice and consent requirements applicable to the parties and their jurisdictions are met. The business that operates the assistant is responsible for the notice and consent presented to its callers. Recording, transcription, and retention settings for each workflow are defined in the written service plan, as described in Sections 7 and 13.

2.5 Usage and Device Data. We automatically collect information about your interaction with the Services, including your IP address, browser type and version, operating system, device type and identifiers, screen resolution, language preferences, referring and exit pages, pages and business profiles viewed, searches and lookups performed, features used, date and time stamps, clickstream data, and server log data.

2.6 Information From Third Parties and Connected Providers. When you authorize an integration, we receive the information made available under the permissions you grant, which may include telephone events and voicemail, calendar events and availability, email messages, documents and files, customer records, invoices and accounting entries, support tickets, or other business information required for the agreed workflow. We may also receive business and public listing information from licensed or partner data providers, as further described in Section 7. This category concerns businesses and their published commercial information and is distinct from the personal information you provide to us.

2.7 Booking and Customer Information Processed for a Business. When a business uses RingDon booking or front-desk features, the Services process information about that business's customers, including name, telephone number, email address, selected service, preferred staff member, appointment date and time, notes, confirmations, reminders, cancellations, no-show and waitlist records, review requests, and related history. The business determines which fields it requests and is responsible for collecting only the information it lawfully needs. The website does not collect precise location from a visitor's device; a business may, however, publish its own address and service area on a booking page.

2.8 Information We Do Not Collect. We do not knowingly collect or store Social Security numbers, driver's license numbers, passport numbers, full payment card numbers, bank account numbers, precise device geolocation, health or medical records, biometric identifiers, or other special categories of sensitive personal data as defined under applicable privacy laws, and you must not submit such information through the public contact form or a public booking page. A workflow that necessarily involves regulated data may begin only after the written service plan identifies the data, the purpose, the safeguards, and any agreement required by law.

3. Automatic Data Collection Technologies (Cookies)

As you navigate and interact with the Services, we and our service providers use cookies (small files placed on your device), web beacons, pixel tags, local storage, and server log files to collect information about your equipment, browsing actions, and patterns. We use the following categories of cookies:

Strictly necessary cookies that are essential for the Services to function, including cookies that manage user sessions, maintain authentication state for logged-in users, store Cross-Site Request Forgery (CSRF) protection tokens, and remember essential preferences. These cannot be disabled without materially affecting functionality. Cloudflare may also set a security cookie to distinguish legitimate visitors from automated traffic and to remember a completed security challenge.
Analytics cookies (such as Google Analytics cookies, including _ga, _gid, and _gat) that collect anonymous, aggregated information about how visitors use the Services, including which pages are viewed, time spent, search activity, and navigation patterns. Optional analytics are loaded only after a visitor allows analytics cookies.
Functional and preference cookies that remember your settings, filters, saved businesses, and display preferences such as light or dark theme.

We do not use advertising, targeting, or retargeting cookies, and we do not sell or share personal information for cross-context behavioral advertising. Most browsers accept cookies by default. You can modify your browser settings to decline cookies or to alert you when cookies are sent; if you decline cookies, some parts of the Services may not function properly. Cookie-based opt-outs are browser- and device-specific. You may opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on. For more detail, see our Cookie Policy.

4. Analytics

We use analytics services, including Google Analytics provided by Google LLC where it is enabled, to understand how the Services are used and to improve them. Google Analytics sets cookies and may collect usage and device information subject to Google's own privacy policy. The public website also maintains a limited first-party visit counter that records the requested page, the referring page, and screen width together with a daily-changing hash of the IP address, without setting an analytics cookie and without identifying the visitor. We do not control, and are not responsible for, the cookies, tracking technologies, or data practices of third-party analytics providers, which are governed by their own privacy policies. You can opt out of Google Analytics using the Google Analytics Opt-Out Browser Add-on.

5. How We Use Your Information

To provide, operate, maintain, and present the Services and their contents to you;
To create and administer your account, authenticate you, and process your subscription, payments, and renewals;
To verify business accounts and ownership of a claimed listing or telephone number through the review described in Section 10.1;
To configure, operate, and improve AI assistants, booking pages, business profiles, availability, and the workflows a business enables;
To answer, route, transcribe, summarize, and act on calls, messages, emails, and booking requests within the scope a business has approved, and to hand an interaction to a human when the rules require it;
To communicate with you, respond to inquiries and support requests, and send service-related and, where permitted and with any required consent, marketing communications;
To monitor, analyze, and improve usage, performance, and the user experience, to test workflows, to investigate failures, and to develop new features;
To detect, investigate, prevent, and respond to fraud, abuse, scraping, unauthorized access, security incidents, and other unlawful or prohibited activity, and to protect the rights, property, and safety of RingDon, our users, and others;
To enforce our Terms of Service and other agreements and to comply with applicable laws, regulations, subpoenas, court orders, and lawful requests from public authorities.

We do not sell, rent, lease, share, or trade your personal information to third parties for their own direct-marketing purposes or for cross-context behavioral advertising. We have not sold or shared personal information in the preceding twelve (12) months and have no plans to do so. We do not use call recordings, transcripts, or a client's business data to train general-purpose AI models for unrelated purposes. We process sensitive personal information only for the limited purposes described in this Policy and, where required by law, only with your consent.

6. Disclosure of Your Information

We may disclose aggregated or de-identified information that does not identify any individual without restriction. We may disclose personal information as described in this Policy:

To service providers, contractors, and vendors (sub-processors) who support our operations, including hosting and infrastructure providers, content delivery networks, our payment processor (Stripe), telephony and SMS providers, speech and AI model providers, calendar and email providers, email-delivery providers, analytics providers, and security services, who are bound by contract to process such information only to provide services to us and consistent with this Policy;
To the RingDon business client responsible for the booking page, telephone number, or workflow through which the interaction took place, including the call record, transcript, message, and booking details generated by that interaction;
To a buyer or successor in connection with a merger, acquisition, financing, reorganization, sale or transfer of assets, bankruptcy, or similar transaction, in which information held by us is among the transferred assets;
To comply with any law, regulation, legal process, subpoena, court order, or governmental or regulatory request;
To enforce or apply our Terms of Service and other agreements, and to investigate potential violations;
When we believe disclosure is necessary or appropriate to protect the rights, property, or safety of RingDon, our users, or others, including for fraud prevention and risk reduction;
With your consent or at your direction.

7. Client Systems, Business Profile Data, Sources, Attribution, Accuracy Disclaimer, and Data Corrections

A core function of the Services is to receive, organize, and act on information that belongs to a business, including its published profile, hours, services, prices, staff, availability, policies, and the records held in the telephone, calendar, mailbox, document, payment, accounting, and customer systems it chooses to connect. This information is sourced from the business itself, from the accounts and permissions the business authorizes, from the customers who contact the business, and, where applicable, from publicly available business listings and licensed or partner data providers. A business client generally determines why and how information about its customers, staff, and connected systems is used; RingDon processes that information to provide the agreed service and follows the client's documented instructions, subject to applicable law and to our security requirements. The client is responsible for the lawful collection of that information, for any notice, permission, or consent required from its customers and staff, and for the accuracy of its instructions. Information stored in a connected third-party system remains subject to that provider's terms and to the access permissions the client controls, and RingDon claims no ownership of client data.

No affiliation or endorsement. RingDon is an independent, privately operated platform owned by Accordion Investments LLC. We are not affiliated with, endorsed by, sponsored by, licensed by, authorized by, or in any way officially connected with any telephone carrier, calendar, email, accounting, payment, booking, or artificial-intelligence provider whose service may be connected to a workflow, or with any government agency, department, or instrumentality. All company names, product names, system names, logos, and trademarks are the property of their respective owners and are used solely for accurate identification and attribution. Any reference to a third-party provider describes an available integration or the origin of data and does not imply any partnership, certification, or endorsement of RingDon.

"AS IS" data; no warranty of accuracy. ALL BUSINESS PROFILE, LISTING, AVAILABILITY, PRICE, BOOKING, CALL, TRANSCRIPT, SUMMARY, ASSISTANT OUTPUT, AND OTHER DATA, RECORDS, AND MATERIALS DISPLAYED ON OR PRODUCED BY THE SERVICES ARE PROVIDED STRICTLY ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF ACCURACY, COMPLETENESS, RELIABILITY, TIMELINESS, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Business content is created and maintained by the business itself, connected data is created and maintained by third-party systems and their providers, and automated speech recognition and AI output may be incomplete, delayed, or wrong. We do not independently verify, audit, or guarantee the accuracy of source data or of any generated summary, transcript, or suggested action, and the information displayed may differ from the records held in an official or connected system at any given moment.

How to correct or dispute data. Because business content and connected records originate with the business and its providers, the authoritative way to correct, challenge, or update that information is at the source: the business owner may edit its own profile, booking settings, and assistant instructions, and may correct a connected record directly in the system that holds it. Once the source record is corrected, the change will generally be reflected on the Services after the next refresh or synchronization. You may also submit a request through our contact page to flag a suspected error or to request review of how business information is displayed; however, we are under no obligation to alter, suppress, or remove information that accurately reflects what a business has published, and our decision whether to do so is at our sole discretion. You should not rely solely on the Services for medical, legal, financial, employment, or other significant decisions, and should independently verify information with the business concerned.

8. Information About Businesses Is Not Personal Information

The business information displayed on the Services, including a company's name, description, location, contact details, hours, services, prices, availability, policies, and published profile, concerns businesses and their commercial activity, and is published by the business itself for the purpose of being seen by prospective customers. Such business information generally does not constitute "personal information" about an identifiable consumer under applicable privacy laws, and information a business deliberately publishes is public and may be seen, copied, or indexed by search engines. To the extent any individual's name appears in connection with a business (for example, as an owner, licensed professional, or bookable staff member), it is displayed solely as part of that published business profile for identification and booking purposes. We handle a verified privacy request as required by law while also considering the business's need to keep customer-facing information accurate and available. If you believe that information displayed about you or your business is inaccurate, you may pursue correction at the source as described in Section 7.

9. Fair Credit Reporting Act (FCRA), Not a Consumer Reporting Agency

RingDon is not a "consumer reporting agency" as defined in the federal Fair Credit Reporting Act, 15 U.S.C. § 1681a, and the data, profiles, transcripts, summaries, ratings, and assistant output made available through the Services are not "consumer reports" and are not assembled or intended to be used as a factor in establishing any individual's eligibility for credit, insurance, employment, housing, or any other purpose covered by the FCRA.

You may not use the Services, any data obtained from or through them (including via the API), or any assistant output, in whole or in part: (a) as a factor in any decision regarding consumer credit, lending, or financial eligibility; (b) for employment screening, hiring, retention, promotion, or reassignment decisions; (c) for insurance underwriting or eligibility; (d) for housing, tenancy, or rental decisions; or (e) for any other "permissible purpose" or eligibility determination governed by the FCRA or any comparable state law (such as state consumer-reporting or "mini-FCRA" statutes).

The Services provide business communication, scheduling, and workflow tools, together with business information published by businesses themselves, for general operational and commercial purposes only, and are not a substitute for a consumer report obtained from a consumer reporting agency. RingDon also does not provide legal, medical, financial, tax, employment, or other regulated professional advice, and a workflow should include qualified human review whenever an output may affect health, safety, money, contracts, legal rights, or employment. By accessing the Services or the API, you agree to these prohibited-use restrictions and to comply with all applicable laws, and you acknowledge that we may suspend or terminate access for any actual or suspected FCRA-prohibited use. These restrictions are in addition to the use restrictions in our Terms of Service and API documentation.

10. User-Generated Content and Reviews

The Services allow registered users and verified customers to submit reviews, ratings, replies, reports, and other content about businesses, appointments, and service providers. Content you submit is attributable to your account and may be displayed publicly, together with limited metadata such as the associated business, completed appointment, and timestamp. You are solely responsible for the content you submit and you represent that it is truthful, based on genuine experience, not defamatory, and does not violate any law or the rights of any third party. We do not endorse, adopt, or guarantee the accuracy of any user-generated content, and such content reflects the opinions of the individual user, not of RingDon. We act as an interactive computer service provider with respect to third-party content and are entitled to the protections of Section 230 of the Communications Decency Act and other applicable law. We may, but are not obligated to, monitor, moderate, edit, refuse to post, or remove user-generated content at our sole discretion, including content that appears fraudulent, abusive, unlawful, irrelevant, or likely to expose private information. To report content you believe is unlawful, false, or infringing, submit a notice through our contact page and identify its location and the reason for the request.

10.1 Business Accounts and Verification Documents

A business that claims a listing, connects a telephone number, or enables an assistant to answer on its behalf submits verification information so that we can confirm, through human review, that the account belongs to a real business and to a person authorized to act for it, typically the business name and address, the telephone number to be connected, and a document such as a carrier or utility bill, a business registration, or a screenshot of the provider account showing control of the number. This information is collected only with your consent and only for verification, authorization, and fraud-prevention purposes. We apply data minimization: we do not collect or store full payment card numbers, bank credentials, or government identification numbers for verification, and we ask only for what is needed to confirm control of the business or the number. Verification documents are retained in protected storage outside the public web directory, with strictly limited, access-controlled availability, and uploaded documents are deleted or securely destroyed promptly after the verification decision is made and are in no event retained longer than reasonably necessary for verification and fraud-prevention purposes. These documents are never shared with, sold to, or made accessible to other businesses, competitors, advertisers, or any other third party, except where disclosure is required by law or court order. Customer reviews are published under the reviewer's chosen display name; a reviewer's telephone number, email address, and other contact details are never displayed publicly or revealed to the reviewed business.

11. Third-Party Services and Integrations

The Services rely on third-party providers (sub-processors) for functionality, security, analytics, payments, telephony, and communications, each of which may independently collect and process data under its own privacy policy and over which we have no control. Depending on the workflow a client configures, these may include, without limitation: Cloudflare, Inc. (content delivery network, DNS, DDoS protection, and web application firewall services, which may process your IP address, request headers, and connection data); our hosting and infrastructure providers; Stripe, Inc. (subscription billing and payment processing); Google LLC (analytics and, where connected, calendar, mail, and document services); telephony and SMS providers that carry calls and messages; speech recognition, voice synthesis, and AI model providers that transcribe, understand, and generate assistant responses; email-delivery providers used to send transactional and notification messages; and the client's own business software connected by authorization. The precise providers vary by workflow, and a client should review and approve the providers, account permissions, and data access included in its written plan. We strongly encourage you to review the privacy policies of these providers. We are not responsible for the privacy practices, data collection, service changes, or security of any third-party provider.

12. Third-Party Links and External Websites

The Services may contain hyperlinks to third-party websites, including provider sign-in and authorization screens, payment pages, calendar and mapping services, news articles, and other external resources, and may open a connected provider so that you can grant permission, complete a payment, or take another action. These links are provided for convenience and information only and do not constitute an endorsement, sponsorship, or approval by RingDon of the content, products, services, or privacy practices of the linked sites. We have no control over, and assume no responsibility for, the content, privacy policies, terms, or practices of any third-party website. When you leave the Services, your interactions with third-party websites are governed solely by those websites' own terms and policies.

13. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, as described below, unless a longer retention period is required or permitted by law. We apply the following category-specific retention criteria:

Account data (name, email, hashed password, profile, business details, and permissions), retained for the life of your account and deleted or anonymized generally within thirty (30) days after you request account deletion or after account termination, except where retention is necessary for legitimate business purposes such as fraud prevention, accounting, tax, dispute resolution, or compliance with legal obligations.
Business verification documents, deleted or securely destroyed promptly after the verification decision is made, and in no event retained longer than reasonably necessary for verification and fraud-prevention purposes (see Section 10.1).
Call recordings, transcripts, messages, and assistant action logs, retained for the period defined in the client's written service plan, and otherwise for the period reasonably necessary to deliver the service, resolve a dispute, and maintain a record of the actions taken; a client may request earlier deletion, subject to legal obligations, unresolved claims, security needs, and normal backup rotation.
Booking and customer records processed for a business client, retained while the client relationship is active and for an appropriate period afterward, or until the client requests their return or deletion.
Billing and transaction records, retained as required by applicable tax and accounting laws.
User-generated content (such as reviews), may be retained even after account deletion, in de-identified or attributed form, as part of the public record of the Services.
Server access logs, retained for a limited period (generally up to ninety (90) days) for security and diagnostic purposes and then purged or anonymized.
Published business profile data, retained and refreshed as part of the ongoing operation of the Services.
Analytics data, subject to the retention policies of the relevant analytics provider.

14. Data Security

We implement and maintain reasonable administrative, technical, organizational, and physical safeguards designed to protect personal information against unauthorized access, alteration, disclosure, loss, destruction, or misuse. These measures include encryption of data in transit using HTTPS/TLS; storage of passwords solely as bcrypt cryptographic hashes; storage of sensitive verification documents and call media outside the public web directory with access controls; least-privilege permissions and access records for staff and connected provider accounts; CSRF protection tokens on state-changing requests; rate limiting and automated lockout on authentication endpoints to deter brute-force attacks; secure, HTTP-only, SameSite session cookies; use of a web application firewall and DDoS protection; parameterized database queries to prevent SQL injection; input validation and output encoding to mitigate cross-site scripting; backups; and routine application of security patches. Notwithstanding the foregoing, no method of transmission over the Internet and no method of electronic storage is completely secure, and we cannot and do not guarantee the absolute security of your information. Any transmission of information is at your own risk. You are responsible for protecting your credentials, granting appropriate permissions, keeping handoff contacts current, and promptly reporting suspected unauthorized access. In the event of a data breach affecting your personal information, we will notify affected users and the relevant authorities without undue delay and within the timeframes required by applicable state and federal breach-notification laws.

15. Automated Decision-Making and Profiling (RingDon AI Assistants)

RingDon assistants use automation and artificial intelligence to classify an incoming call, message, or email, retrieve information from the business knowledge a client provides, draft a response, answer a question, schedule or change an appointment, and take the specific actions a business client has expressly allowed. That processing is operational: it delivers the service the business has configured, and its outputs are informational and are not an eligibility determination and not a consumer report (see Sections 7 and 9). RingDon does not use these systems to make solely automated decisions about an individual that produce legal or similarly significant effects unless a lawful client workflow expressly requires it, appropriate notice and rights are provided, and qualified human review is available. Where applicable law grants you the right to opt out of profiling in furtherance of decisions that produce legal or similarly significant effects, or to receive meaningful information about the logic involved and to request human review of a solely automated decision, you may exercise those rights through our contact page, identifying the business and the interaction involved so that the relevant workflow can be located, and we will respond as required by applicable law, including the California automated-decision-making technology (ADMT) regulations, the Colorado Privacy Act, and, where applicable, Article 22 of the GDPR.

16. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have the right to access the personal information we hold about you, to request correction of inaccurate or incomplete information, to request deletion of your information (subject to legal exceptions), to obtain a portable copy of your information, to restrict or object to certain processing, to withdraw consent, to opt out of marketing communications at any time by using the unsubscribe link or contacting us, and to manage cookies through your browser. To exercise any of these rights, submit a request through our contact page with a description of your request, and do not include passwords or sensitive records in the first message. You may also use an authorized agent to submit a request on your behalf, subject to our verification of the agent's authority and your identity. We will respond to legitimate requests within the time required by applicable law and, in any event, within forty-five (45) days, with an extension where permitted by law. We may need to verify your identity, account, or relationship to a business before acting on your request, and we will not discriminate or retaliate against you for exercising your rights. Requests concerning information held by a business client, or by a system that client has connected, may need to be directed to that business, and we will assist the client in responding as described in Section 7.

17. California Privacy Rights (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 (collectively, "CCPA/CPRA"), provides you with certain rights, subject to exceptions and the limitations of the statute. The categories of personal information we may collect are described in Section 2 and include identifiers (such as name, email, telephone number, and IP address), commercial information (such as subscription, booking, and transaction records), internet/network activity (such as usage and device data), and audio and electronic information (such as call recordings, transcripts, and messages processed for a business client). The sources, business purposes, and categories of third parties with whom we share information are described in Sections 2, 5, 6, and 11. In the preceding twelve (12) months we have collected these categories for the purposes described in this Policy and have not sold or shared personal information.

Subject to the statute, California residents have the right to: know the categories and specific pieces of personal information we have collected, the sources, the business purposes, and the categories of third parties with whom we share it; request deletion of personal information we collected; request correction of inaccurate personal information; opt out of the "sale" or "sharing" of personal information; and limit the use and disclosure of sensitive personal information. We do not sell or share personal information as those terms are defined under the CCPA/CPRA, and we use sensitive personal information only for the limited purposes permitted by the statute (such as verifying a business, securing an account, and preventing fraud), so no "Do Not Sell or Share My Personal Information" or "Limit the Use of My Sensitive Personal Information" action is necessary; you may nonetheless direct any such request to us.

California residents will not receive discriminatory treatment for exercising their rights. To submit a verifiable consumer request, use our contact page; you may also use an authorized agent. We will acknowledge your request within ten (10) business days and respond within forty-five (45) calendar days, with one permitted extension as allowed by law. Information about businesses and their published commercial activity is not subject to these consumer rights.

18. Other U.S. State Privacy Rights

If you are a resident of a U.S. state that has enacted a comprehensive consumer privacy law, including, as applicable, Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, Iowa, Delaware, Nebraska, New Hampshire, New Jersey, Tennessee, Minnesota, Maryland, Indiana, Kentucky, and Rhode Island, you may have the right, subject to that law's conditions and exceptions, to: confirm whether we process your personal data and access it; correct inaccuracies; delete personal data; obtain a portable copy of personal data you provided; and opt out of (i) the sale of personal data, (ii) targeted advertising, and (iii) profiling in furtherance of decisions that produce legal or similarly significant effects. We do not sell personal data, do not use it for targeted advertising, and do not engage in such profiling of individual consumers; we process sensitive data only with your consent where required.

To exercise these rights, submit a request through our contact page. You may use an authorized agent to submit a request on your behalf, subject to verification. Right to appeal. If we decline to take action on your request, you may appeal that decision within a reasonable period by submitting a legal notice with the subject line "Privacy Appeal." We will respond in writing with the outcome of the appeal and an explanation; if the appeal is denied, we will provide a method by which you may submit a complaint to your state Attorney General. We will respond to requests and appeals within the timeframe required by applicable law (generally within forty-five (45) days, with an extension where permitted).

19. European Economic Area, United Kingdom, and Switzerland (GDPR)

The Services are directed to users in the United States and Canada and are not intended for, or targeted to, individuals located in the European Economic Area (EEA), the United Kingdom, or Switzerland. We do not intentionally offer goods or services to, or monitor the behavior of, individuals in those regions. If, notwithstanding the foregoing, you are located in the EEA, the UK, or Switzerland and the General Data Protection Regulation, the UK GDPR, or the Swiss Federal Act on Data Protection applies to your use of the Services, the following applies.

You may have the rights of access, rectification, erasure, restriction of processing, data portability, objection to processing, the right not to be subject to a decision based solely on automated processing (including profiling) that produces legal or similarly significant effects, and the right to withdraw consent at any time without affecting prior lawful processing. Our lawful bases for processing are: (a) your consent, which you provide when you voluntarily submit information; (b) the performance of a contract with you, such as providing an account, a subscription, or a booking you request; (c) our legitimate interests in operating, securing, and improving the Services and in answering, scheduling, and routing business communications, where those interests are not overridden by your fundamental rights; and (d) compliance with our legal obligations. Where a business client determines the purposes of processing its customer and staff data, that client is the controller and RingDon acts as its processor under documented instructions. Where we transfer personal data internationally, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses. To exercise your rights, use our contact page; to the extent we are required to designate an EU or UK representative under Article 27, we will do so and identify the representative upon request. You also have the right to lodge a complaint with a supervisory authority in your jurisdiction.

20. Children's Privacy

The Services are intended for business use by adults and are not directed to, marketed to, or intended for use by children. You must be at least eighteen (18) years old to register for an account or use the Services. We do not knowingly collect personal information from anyone under the age of eighteen (18), and we do not knowingly collect personal information from children under the age of thirteen (13) in violation of the Children's Online Privacy Protection Act (COPPA). We also do not knowingly direct targeted advertising to, sell the personal data of, or profile, any individual under the age of eighteen (18). If we learn that we have collected personal information from a child without appropriate consent, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us through our contact page.

21. Do Not Track and Opt-Out Preference Signals (Global Privacy Control)

Some browsers transmit "Do Not Track" (DNT) signals. Because there is no universally accepted standard for responding to DNT signals, the Services do not currently respond to them. However, where required by applicable law, we recognize and honor opt-out preference signals, such as the Global Privacy Control (GPC), transmitted by your browser or device, and treat such a signal as a valid request to opt that browser or device out of the sale or sharing of personal information and of targeted advertising. Because we do not sell or share personal information and do not engage in cross-context behavioral advertising, an opt-out preference signal does not change how we handle your information, but we will treat it as a valid opt-out where the law so requires. You retain the additional choices described in this Policy regarding cookies, analytics, and your privacy rights.

22. Email and Text-Message Communications

We send service-related communications (such as account, verification, security, billing, booking, and transactional messages) and, where permitted and with any required consent, promotional communications. Every commercial email we send includes a clear unsubscribe mechanism and our contact information; you may opt out of marketing email at any time using that mechanism or by contacting us, and we will honor opt-out requests promptly as required by the CAN-SPAM Act. Service-related and transactional messages are not promotional and may continue after you opt out of marketing, where they are needed to complete a transaction, protect an account, or deliver a service you requested. If you provide a mobile telephone number and opt in to text messages (for example, to receive verification codes, appointment confirmations, reminders, or notifications), message and data rates may apply and you may opt out at any time by replying STOP or contacting us. We send text messages only consistent with the Telephone Consumer Protection Act (TCPA) and your consent, and consent to receive marketing texts is not a condition of purchasing any Service. Where a business client uses an authorized workflow to place calls or send messages to its own customers, that client is responsible for lawful consent, message content, sender identification, opt-out handling, and suppression of recipients who withdraw consent.

23. International Data Transfers

The Services are operated from the United States, and our servers and service providers are located in North America. If you access the Services from outside the United States, your information will be transferred to, stored in, and processed in the United States and potentially other countries whose data protection laws may differ from those of your jurisdiction. By using the Services or providing information to us, you consent to such transfer and processing. Where required by applicable law, we will implement appropriate safeguards, such as standard contractual clauses, for international transfers.

24. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL RINGDON, ACCORDION INVESTMENTS LLC, OR THEIR RESPECTIVE OWNERS, OPERATORS, OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, AGENTS, LICENSORS, SUPPLIERS, AFFILIATES, SUCCESSORS, OR ASSIGNS (COLLECTIVELY, THE "RELEASED PARTIES") BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, BUSINESS, CONTRACTS, APPOINTMENTS, OR DATA, ARISING OUT OF OR RELATING TO THIS PRIVACY POLICY, THE SERVICES, OR ANY DATA, TRANSCRIPT, SUMMARY, ASSISTANT OUTPUT, OR INFORMATION OBTAINED FROM OR THROUGH THE SERVICES, INCLUDING ANY ERRORS, INACCURACIES, OMISSIONS, MISSED OR MISHANDLED COMMUNICATIONS, OR ANY DECISION MADE OR ACTION TAKEN IN RELIANCE THEREON, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE TOTAL AGGREGATE LIABILITY OF THE RELEASED PARTIES FOR ALL CLAIMS RELATING TO THE SERVICES SHALL NOT EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS (US $100.00) OR THE AMOUNT YOU PAID TO RINGDON IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM. THESE LIMITATIONS APPLY REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. NOTHING IN THIS POLICY EXCLUDES OR LIMITS LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

25. Indemnification

You agree to indemnify, defend, and hold harmless the Released Parties from and against any and all claims, actions, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your access to or use of the Services; (b) your violation of this Privacy Policy or our Terms of Service; (c) your violation of any applicable law or regulation, including the FCRA prohibited-use restrictions in Section 9, the TCPA and other communications laws, and the call-recording and consent laws applicable to your workflow; (d) your violation of any rights of any third party, including intellectual property, privacy, or publicity rights; or (e) any content or information you submit through the Services, or that an assistant processes on your instruction. This obligation survives termination of your account and of this Policy.

26. Governing Law and Dispute Resolution

This Privacy Policy, and any dispute arising out of or relating to it, is governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict-of-law principles. Any dispute shall be resolved through binding arbitration or in the state or federal courts located in the State of Florida, as further described in our Terms of Service, and you consent to the exclusive jurisdiction and venue of such courts and arbitral forum, except where otherwise required by applicable law.

27. Severability

If any provision of this Privacy Policy is held invalid, illegal, or unenforceable, that provision shall be eliminated or limited to the minimum extent necessary so that the remaining provisions continue in full force and effect.

28. Entire Agreement

This Privacy Policy, together with our Terms of Service, Cookie Policy, and any other legal notices published on the Services, constitutes the entire agreement between you and RingDon concerning the subject matter hereof and supersedes all prior or contemporaneous understandings and agreements.

29. Changes to This Privacy Policy

We may amend, modify, update, or replace this Privacy Policy at any time at our sole discretion. If we make material changes, we will post the revised Policy on this page with an updated "Last updated" date and, where appropriate, provide additional notice. Your continued use of the Services following the posting of a revised Policy constitutes your acceptance of the changes. If you do not agree to the revised Policy, you must stop using the Services.

30. Contact Us

If you have any questions, concerns, complaints, or requests regarding this Privacy Policy or our data practices, please contact us at:

RingDon, operated by Accordion Investments LLC
Support and legal notices: ringdon.com/contact
Schedule a call: ringdon.com/contact

This Privacy Policy was last updated on September 7, 2026.