RingDonHome / Connections / Twilio
Connection
Phone and SMSRingDon with Twilio
Your own Twilio account or ours, your choice. Calls forward from your existing number, texts go from your business number with A2P registration handled.
What AI does in Twilio
- Answers forwarded calls
- Sends and receives texts
- Records and transcribes with disclosure
Integrations that use it
Phone
Every call answered, day and night
Back office
Invoices, reminders and records kept in step
Questions
Short answers. Anything else, ask on the contact page and a person replies in a day.
Ask a questionDo I need to move anything?
No. Twilio stays where it is. RingDon reads and writes there through the official connection and you can revoke access from Twilio at any time.
What permissions does it need?
Only the scopes for the actions listed on this page. We show you the exact permission screen during the build.
What if I use a different version or plan?
Most plans include the official connection. If yours does not, email notifications from Twilio are usually enough for the read side.
Your systems stay yours
Nothing to migrate, nothing new to learn. A person is always one step away.
- Week 1: audit
- Weeks 2 and 3: build and test on your cases
- Week 4: live, watched
- Every month: tune