Home / Help / Identifying the AI assistant

Help center

Identifying the AI assistant

The assistant should identify itself as AI and offer a route to your team. Agree any recording notice and consent process appropriate to your workflow before launch.

A support specialist listening while taking notes
Illustrative scene

A clearer next step

Bring the question into focus

Tell us which workflow you mean, what you expected and what happened. Leave credentials and sensitive customer information out of the first message.

The workflowThe questionThe next step
Ask a question

Need help with your setup?

Tell us which service is affected and what you expected to happen. Do not send passwords.

Contact support ↗