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Salons and spas

Website chat that books for salons and spas

Books straight from your site, answers "do you do X" from your service list.

PhoneEmailDocumentsWebsiteCalendarCRMBooksYou
Website chat at a salons and spa, a sample dayLocal time
  1. 11:37Visitor asked about weekend hours, got the answer and booked a Saturday slot.
  2. 13:05Quote request for a kitchen remodel, size and dates collected, quote sent to your inbox for approval.
  3. 20:22Visitor asked something outside your pages. Took a callback request for the morning.

What it does in salons and spas

  • Answers from your own pages, prices and policies
  • Books appointments straight into your calendar
  • Collects quote details and sends the quote
  • Opens a ticket or callback with the details filled in
  • Hands the conversation to a person when the visitor asks

Systems in your office it plugs into

  • Booksy, Square, Vagaro, Fresha, GlossGenius
  • Instagram and website inquiries
  • Gift cards and packages
  • Product and price lists
  • Reminder and no-show rules

Plus any website (one line of code, works with wordpress, shopify, wix, custom sites), google calendar, outlook, your booking system.

Guardrails, set on day one

What the AI may promise, what it hands to a person.

Rule

Says "I do not know" instead of inventing

Rule

You see every conversation

Rule

Never asks for card numbers

Rule

Visitors can always reach a person

Questions

Short answers. Anything else, ask on the contact page and a person replies in a day.

Ask a question
Is this a chatbot?

It talks, but the point is what it does after: booking, quoting, opening a ticket.

Does it slow the site down?

No. It loads after your page and weighs less than a photo.

Does it know my services and prices?

Yes. It books from your own menu, by stylist, duration and price, and it updates when you change the menu.

Your systems stay yours

Nothing to migrate, nothing new to learn. A person is always one step away.

  • Week 1: audit
  • Weeks 2 and 3: build and test on your cases
  • Week 4: live, watched
  • Every month: tune