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Transportation and logistics
Website chat that books for transportation and logistics
Gives shippers a quote request and brokers a tracking answer without a phone call.
- 11:37Visitor asked about weekend hours, got the answer and booked a Saturday slot.
- 13:05Quote request for a kitchen remodel, size and dates collected, quote sent to your inbox for approval.
- 20:22Visitor asked something outside your pages. Took a callback request for the morning.
What it does in transportation and logistics
- Answers from your own pages, prices and policies
- Books appointments straight into your calendar
- Collects quote details and sends the quote
- Opens a ticket or callback with the details filled in
- Hands the conversation to a person when the visitor asks
Systems in your office it plugs into
- Load boards and email bids
- Rate confirmations and bills of lading
- ELD and tracking links
- QuickBooks and factoring paperwork
- Driver applications and expiring documents
Plus any website (one line of code, works with wordpress, shopify, wix, custom sites), google calendar, outlook, your booking system.
Guardrails, set on day one
What the AI may promise, what it hands to a person.
Rule
Says "I do not know" instead of inventing
Rule
You see every conversation
Rule
Never asks for card numbers
Rule
Visitors can always reach a person
Questions
Short answers. Anything else, ask on the contact page and a person replies in a day.
Ask a questionIs this a chatbot?
It talks, but the point is what it does after: booking, quoting, opening a ticket.
Does it slow the site down?
No. It loads after your page and weighs less than a photo.
Can it bid on loads by itself?
It can send bids from rules you set, or draft them for a person to send. Most carriers start with drafts.
Your systems stay yours
Nothing to migrate, nothing new to learn. A person is always one step away.
- Week 1: audit
- Weeks 2 and 3: build and test on your cases
- Week 4: live, watched
- Every month: tune