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Clinics and hospitals
Website chat that books for clinics and hospitals
Lets patients book, ask about hours and insurance, and request records without calling.
- 11:37Visitor asked about weekend hours, got the answer and booked a Saturday slot.
- 13:05Quote request for a kitchen remodel, size and dates collected, quote sent to your inbox for approval.
- 20:22Visitor asked something outside your pages. Took a callback request for the morning.
What it does in clinics and hospitals
- Answers from your own pages, prices and policies
- Books appointments straight into your calendar
- Collects quote details and sends the quote
- Opens a ticket or callback with the details filled in
- Hands the conversation to a person when the visitor asks
Systems in your office it plugs into
- Practice scheduling and EHR calendars
- Intake and consent forms
- Insurance cards and referrals
- Reminder and recall lists
- Billing and patient statements
Plus any website (one line of code, works with wordpress, shopify, wix, custom sites), google calendar, outlook, your booking system.
Guardrails, set on day one
What the AI may promise, what it hands to a person.
Rule
Says "I do not know" instead of inventing
Rule
You see every conversation
Rule
Never asks for card numbers
Rule
Visitors can always reach a person
Questions
Short answers. Anything else, ask on the contact page and a person replies in a day.
Ask a questionIs this a chatbot?
It talks, but the point is what it does after: booking, quoting, opening a ticket.
Does it slow the site down?
No. It loads after your page and weighs less than a photo.
Is this HIPAA compliant?
The setup uses vendors that sign a Business Associate Agreement and keeps data inside your systems. We review the flow with you before anything goes live.
Your systems stay yours
Nothing to migrate, nothing new to learn. A person is always one step away.
- Week 1: audit
- Weeks 2 and 3: build and test on your cases
- Week 4: live, watched
- Every month: tune